Scammers can send email using your company's address
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The problem: email using your company's address
Anyone can send an email that claims to come from finance@yourcompany.com.br. Without the right settings on the domain, the recipient's provider cannot tell real email from fake. This is sender spoofing.
Fake boleto
The customer receives a boleto (a Brazilian payment slip) “from the company” with another payee's details.
Bank details change
A supplier receives a request to pay the next invoice into a new account.
Fake customer service by email
A customer who complained receives a “reply from customer service” asking for data or a Pix payment.
How we do it
Diagnosis
We map who sends email on behalf of the domain: the company's server, the billing system, the marketing tool.
Gradual rollout
First DMARC only monitors, then it sends to quarantine and, finally, it blocks. Each step comes after confirming that legitimate email still arrives.
Monitoring
We read the DMARC reports, show who tried to use the domain and adjust the settings.
Logo in the inbox
With DMARC blocking, we prepare BIMI so the brand's logo appears next to the emails.
The work is done with a specialized platform. There is no fixed timeline: the pace depends on how many services send email for the company. The protection greatly reduces misuse of the domain, but it does not stop every email scam, such as those using lookalike domains.
BIMI: the brand's logo in the inbox
With BIMI, the brand's logo appears next to the company's emails on providers that support it. For that, DMARC must be at quarantine or reject.
The main path is the Verified Mark Certificate (VMC), which requires a registered trademark. That is why registration at INPI (Brazil's trademark office) and the Patentiq diagnosis are part of the path.
The certificate (VMC or CMC) is issued by a partner certificate authority. Patentiq prepares BIMI and follows the issuance.
For a brand not yet registered, there is the CMC certificate, which requires the logo to have been in public use for at least one year.
In Gmail, the verified checkmark appears only with a VMC; with a CMC, the logo appears without the checkmark. Not every provider shows the logo (Outlook, for example, does not). The certificate is valid for about one year and is renewed every year.
Why with Patentiq
- The same team that monitors your brand. Whoever takes care of your email is the same team that looks for domains and profiles similar to your brand.
- A single report. Email, domains, profiles and images in the same monitoring.
- Support on the trademark side. Registration at INPI and support in obtaining the mark certificate for the logo in email, with legal support.
Protect your company's email
Tell us how the company sends email today. A specialist will reply with the diagnosis and the next steps.